Accessibility & Language FAQs

I am visually impaired, are prescription readers available to audibly read my prescription label information?

Prescription readers are available to visually impaired patients upon request. For more information or to obtain a prescription reader, contact our Customer Service Center at 800–552–6694. Customer Service hours are Monday-Friday, 6am-6pm PST, and Saturday, 9am-2pm PST.

I speak a language other than English. Are interpretation and translation services available?

Oral interpretation and translation services, including translated prescription labels, are available at no cost upon request in over 14 languages for patients who are of limited English proficiency. For more information, contact our Customer Service Center at 800–552–6694. Customer Service hours are Monday-Friday, 6am-6pm PST, and Saturday, 9am-2pm PST.